The International Risk Podcast
Welcome to The International Risk Podcast, your premier destination for insightful discussions on global risk trends. Hosted by the seasoned and insightful Dominic Bowen, our weekly episodes delve into the complex tapestry of international affairs. From the intricate interplay of geopolitics and economics to the ever-evolving challenges of cybersecurity and environmental risks, our podcast provides an in-depth analysis that's crucial for today's leaders.
Whether you're a Board Member, CEO, Senior Manager, or a professional in risk and compliance, our podcast offers a comprehensive perspective to enhance your strategic decision-making. Our distinguished guests - including industry experts, thought leaders, and influencers from various countries - bring diverse and critical viewpoints, illuminating the multifaceted nature of international risks.
Join us for engaging, thought-provoking conversations that go beyond the headlines. Stay informed, stay ahead, and transform the way you perceive and manage international risks. The International Risk Podcast is not just a listen; it's an essential part of your weekly strategy toolkit.
The International Risk Podcast
Episode 150: The International Risks and Opportunities of Modern Business Growth with Ted McKenna
Today, we are joined by Ted McKenna. Ted is co-author of the bestselling book The JOLT Effect: How High Performers Overcome Customer Indecision, and a founding partner of DCM Insights. He is an accomplished sales and customer experience researcher whose work has appeared in the pages of Harvard Business Review and a sought-after speaker and advisor to sales, business development, and customer experience teams around the world.
Prior to co-founding DCMi, Ted held numerous executive leadership positions in product, strategy, research, advisory, and enablement for Tethr, Russell Reynolds Associates, and CEB (now, a part of Gartner).
Ted is an expert in analyzing behaviours—of customers, doer-sellers, frontline sales & service agents, leaders, and board members—and applying analytics in various forms of content, products, and services. At Tethr, Ted worked on mining unstructured conversational data using advanced data science and leading AI/ML tools to build models, scores, and behavioural frameworks (the most well-known model is the Tethr Effort Index). Previous roles called for deploying syndicated research methods to mine more structured sources such as surveys, diagnostics, demographics, and jobs data (including research contained within the bestselling book, The Challenger Sale).
Ted holds a B.A. in Economics from the University of Iowa and resides with his family in the Chicago, Illinois area.